Group name

Website heatmap

Behavior analytics

Voice of customer

Research methods

User journey map

Research methods

User behavior analytics

Behavior analytics

Usability testing

Research methods

Trust signals

Page levers

Tree testing

Research methods

Time on page

Metrics and funnel

Survey design

Research methods

Social proof

Page levers

Session replay

Behavior analytics

Session recording

Behavior analytics

Segmentation analysis

Metrics and funnel

Scroll map

Behavior analytics

Scroll depth

Behavior analytics

Revenue per visitor

Metrics and funnel

Rage click

Behavior analytics

PIE framework

Research methods

Mobile conversion rate

Metrics and funnel

Micro conversion

Metrics and funnel

Message match

Page levers

Macro conversion

Metrics and funnel

LIFT model

Research methods

ICE score

Research methods

Hotjar

Tools

Hick's law

Page levers

Goal completion

Metrics and funnel

Funnel analysis

Metrics and funnel

Form analytics

Behavior analytics

Form abandonment

Behavior analytics

Five second test

Research methods

Fitts's law

Page levers

Exit rate

Metrics and funnel

Event tracking

Metrics and funnel

Drop-off rate

Metrics and funnel

Dead click

Behavior analytics

CRO audit

Research methods

Conversion funnel

Metrics and funnel

Cohort analysis

Metrics and funnel

Cognitive load

Page levers

Click map

Behavior analytics

Cart abandonment

Metrics and funnel

Bounce rate

Metrics and funnel

Average order value

Metrics and funnel

Attention map

Behavior analytics

Anchoring bias

Page levers

Above the fold

Page levers
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What is the PIE framework?

PIE is a prioritization framework that scores each testing opportunity on Potential, Importance, and Ease, typically from 1 to 10, then ranks by the average. It was popularized by WiderFunnel and is used to decide which page or area of a site to work on next.

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What does each dimension mean?

Potential. How much room for improvement exists. A page already performing well has less headroom than one performing badly, whatever its traffic. Evidence for this comes from funnel analysis and behavioral data showing obvious defects.

Importance. How valuable the affected traffic is. This combines volume with visitor value, so a low-traffic pricing page seen by qualified buyers can outrank a high-traffic blog post. This dimension is PIE's distinguishing feature.

Ease. How little effort the test takes to implement and run, including political difficulty. A homepage test requiring approval from three stakeholders is not easy regardless of the build.

How does PIE differ from ICE?

ICE is the framework PIE gets compared against. The two rank similarly and emphasize different things.

PIEICE
First dimensionPotential, meaning headroomImpact, meaning size of effect
Second dimensionImportance, meaning traffic valueConfidence, meaning strength of evidence
SharedEaseEase
Best suited toChoosing which page to testChoosing which idea to test

The substantive difference is what the second dimension captures. PIE weights traffic value explicitly, which suits deciding where to focus. ICE weights evidence strength, which suits deciding which hypothesis deserves the traffic.

PIE's gap is that it has no confidence dimension, so a well-evidenced hypothesis and a guess about the same page score identically. ICE's gap is that impact estimates frequently ignore traffic value. Some teams use PIE to select the page and ICE to select the test on it, which covers both.

Neither is a diagnostic. The observations that become the ideas both frameworks rank come from a CRO audit or a page review such as the LIFT model.

Key takeaway: PIE prioritizes surfaces, ICE prioritizes hypotheses.

Where does PIE work best?

Choosing where to start on a large site. When the question is which of forty templates deserves attention, PIE's importance dimension resolves it faster than impact estimates.

Communicating with stakeholders, since potential and importance are intuitive to people outside the CRO team.

Portfolio-level planning, meaning quarterly decisions about which areas of the site get attention.

Where it works less well:

Comparing ideas on one page, where every idea shares the same importance score and the framework collapses to potential and ease.

Any use where scores are assigned without defined scales, which is the failure mode both frameworks share. Write down what each number means before scoring, or the output is a ranked list of preferences.

Related terms

ICE score · LIFT model · CRO audit · Funnel analysis · Landing page optimization

Service: Conversion Rate Optimization.

FAQ

Should you use PIE or ICE?

PIE when choosing which page or area to work on, ICE when choosing which hypothesis to test. Using PIE for the surface and ICE for the idea on it covers both decisions without much extra effort.

Who created the PIE framework?

It was popularized by WiderFunnel as a way to prioritize testing opportunities across a site.

What is a good PIE score?

There is no absolute threshold. An average is meaningful only against the other rows in the same list, scored by the same people in one sitting. A score from last quarter compared against one from this quarter measures scorer drift as much as it measures opportunity.

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